Privacy Policy
Data Controller
We are the data controller for the processing of personal data relating to our customers, users, and business partners. If you have questions about how we process your personal data, please contact us:
Wattport
Nassau, The Bahamas
Email: info@wattport.com
Processing Activities
As a data controller under applicable data protection laws, including the principles outlined in the General Data Protection Regulation (GDPR) where relevant, Wattport undertakes the following data processing activities:
Website Visits
When you visit our website, we use cookies that are essential for its proper functioning. More information can be found in our [Cookie Policy].
Communication with Potential Customers
If you contact us with questions or to learn more about our services via info@wattport.com, we will process the personal information you provide in order to respond and engage in dialogue with you.
We typically process the following data:
- Name
- Email address
- Phone number
Legal Basis: Legitimate interest (Article 6(1)(f) GDPR equivalent) – to respond to inquiries.
Retention: Communications will be deleted once it is determined whether or not you wish to use our services, unless a longer retention is justified by business needs or legal obligations.
Customers
To ensure we can deliver and manage our EV charging services, we collect and process personal data such as:
- Name
- Contact information
- Payment details
- Charging usage data
- Service preferences
- Any special agreements or support queries
Legal Basis: Contractual necessity (Article 6(1)(b)).
Retention: Data is retained until the service has been delivered and any related matters are resolved.
Newsletter Subscriptions
You may voluntarily subscribe to our newsletter to receive updates, promotions, and relevant information. We will only send newsletters with your explicit consent.
We use a “double opt-in” process to confirm your subscription.
Legal Basis: Consent (Article 6(1)(a)).
Retention: Your data is stored while you remain subscribed. If you unsubscribe or we do not send newsletters for 12 months, your consent will expire. Proof of past consent may be retained for up to 2 years in line with best practices.
Accounting
In accordance with legal accounting obligations in The Bahamas, we retain records such as invoices and receipts that may include personal data.
Legal Basis: Legal obligation (Article 6(1)(c)).
Retention: At least 5 years after the end of the financial year, or as required by Bahamian law.
Job Applications
If you apply for a position at Wattport, we may process the information you submit to assess your application.
Legal Basis: Legitimate interest (Article 6(1)(f)).
- Unsolicited applications: Deleted promptly if no match is found.
- Job-specific applications: Deleted after the recruitment process concludes unless you are hired, in which case you will receive additional data processing information.
Use of Data Processors
We engage third-party service providers (data processors) to support our operations, including hosting, IT services, marketing tools, and communications platforms. These partners are contractually bound to protect your data in line with our standards and applicable regulations.
Data Selling Practices
In rare instances and only with your explicit consent, Wattport may share or sell limited personal data to third parties for the following purposes:
- Marketing & Advertising: Delivering personalized campaigns
- Analytics: Understanding customer needs and trends
- Strategic Partnerships: Co-branded or collaborative services
Legal Basis: Consent (Article 6(1)(a)).
Withdrawal: You can withdraw consent at any time by contacting info@wattport.com or using provided opt-out mechanisms. This will prevent future sales but not retroactively apply to previous, consented transfers.
Sharing Personal Data
We do not share personal data unless:
- It is required to fulfill a contract with you
- You have given explicit consent
- We are legally required to do so
Profiling & Automated Decisions
We do not perform profiling or make automated decisions based on your personal data.
Transfers to Third Countries
Data Security
We implement technical and organizational safeguards to secure your personal data, including:
- Encryption where appropriate
- Access control
- Regular employee training on data protection and privacy
We conduct periodic reviews to ensure compliance with data protection standards.
Your Rights
You have the following rights under data protection law:
- Access: Request information about what data we hold
- Rectification: Correct incorrect data
- Erasure: Request deletion in specific circumstances
- Restriction: Ask us to restrict processing
- Objection: Object to processing, including direct marketing
- Portability: Receive your data in a structured format
- Withdraw Consent: At any time, for processing based on consent
To exercise your rights, please contact us at info@wattport.com.